Live availability meeting technology is released to our customers

We have taken the next steps to offer meeting bookers live availability technology, by rolling out Live Availability functionality with our customer Royal Mail Group.

We launched our live availability solution for our meetings and events customers in August. This enables bookers to view rates and venue availability in real-time, before submitting their enquiry – all through our proprietary technology, MeetingsPro.  

After assessing the booking profiles of our customers, we approached Royal Mail Group to pilot the new functionality; they jumped at the chance as they could see the benefits for their stakeholders.

“I’m delighted to be part of this technology pilot and what it means for our bookers. I’ve been working very closely with the Clarity team and regularly offer my feedback as they adapt their technology. Our EAs are excited to use this, as it will enable them to make short lead bookings quicker.  I look forward to working with the team as they continue to develop their meetings technology, such as instant book, which will be a gamechanger for not only my company, but the industry too”, said Eloise Ferrara-Neched, Procurement Manager for Royal Mail Group.  

"We are very excited to see our technology evolving and it’s great to have Royal Mail Group on board. It is important that we match our customers’ booking profiles to ensure the technology will enhance their overall programmes, working in tandem with our experienced offline venue finding team”, explained Sharon Bannister, Head of Sales and Account Management at Clarity.

“Our customers are already seeing the benefits of the online tool, with 19,000 online bookings made so far this year and 50% of October’s enquiries submitted online – demonstrating that MeetingsPro is becoming more popular for small meetings. This means our dedicated offline Venue Finding team can focus their expertise on completing more complex bookings and giving our customers the choice, so they get the best service possible.

“The benefits extend further to the wider industry, as this is market leading technology. We have much more in the pipeline to release over the coming months, and we are working with suppliers and industry bodies to align the process as we move into this new era of venue find booking”.

The live availability pilot with Royal Mail Group begins in November, with other customers to pilot this technology in the pipeline.