Streamlining travel for the University of Derby

Since 2008, Clarity has proudly managed travel for the University of Derby, being reappointed as their preferred Travel Management Company (TMC) four times—an acknowledgment of the exceptional service we provide.

Before our appointment, travel management at the University was fragmented, with three TMCs competing for bookings. This competition led to a "race to the bottom" on pricing, resulting in hidden costs that were not apparent to bookers at the time of booking. Although these fares initially appeared to be the cheapest, they often resulted in higher overall costs for the University.

At Clarity, we emphasise online adoption to promote best buying practices and secure the most competitive prices. Karen Gardiner, the dedicated Account Manager for the University of Derby, immediately conducted a comprehensive audit of the University's airline and hotel expenses. Collaborating with the University’s procurement team, we developed a strategic plan to drive significant cost reductions.

We work closely with our clients to establish a preferred hotel programme, leveraging partnerships that enable us to offer academic and charity airfares. This not only reduces average flight ticket prices but also provides more flexible conditions, including lower cancellation and amendment fees.

Results

Our proactive approach and commitment to transparent, cost-effective travel solutions have consistently delivered exceptional value for the University of Derby, reinforcing our reputation as a trusted partner in travel management. Here’s the stats to prove it:

·        Reduced average room rates by 15%.

·        Achieved a £326,705 reduction, representing around 9% of the University’s annual travel spend.

·        Ensured 95% of hotel bookings were made through the preferred hotel programme.

·        Saved £48,272 on flights between 2017 and2019.

“I have nothing but positive things to say about Clarity!”

‍Anna Salt, MCIPS (Chartered Status) – Senior Category Manager, Professional Services, Procurement, Finance.

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